All the answers to your questions ; )

Our topics;
Poffertjes
Stroopwafels
Stroop
Crepes & Pancakes
Waffles
Storage of baking mixes 
Storage of pre made batter 
Shipment & Transport 
Pallet info

Pricing


Poffertjes / Mini pancakes
Do you sell good quality poffertjesmix ?
Yes. Our company has a very good reputation for best quality poffertjesmix.
Also, we can teach you how to make poffertjes in our Poffertjesacademy.
With your first order you will receive our manual – how to make Poffertjes.
Buy your poffertjesmix in our webshop: https://www.pannenkoekenwinkel.nl/en_GB/

Do you have a good recipe for poffertjes?
Yes. we have the best recipes for poffertjes.
We can teach you in our poffertjesacademy, or buy our E book How to make poffertjes, the recipe is included.

Do you sell equipment for Poffertjes ?
Yes we sell equipment gas and electric

How to clean the poffertjesplate?
Clean the poffertjesplate after use when necessary.
Use the scraper from our webshop
https://www.pannenkoekenwinkel.nl/en_GB/a-47385061/poffertjes-minipancakes/poffertjesplate-cleaner-scraper/ 

Instructions:
Turn the poffertjesplate off after use.
It hardly makes a difference if your plate is gas or electric.
A gas plate only cools down much faster.

Dont scrape the plate totally clean,
The black coating is an natural non stick coating
Just scrape the loose bits and use a vacuum cleaner to clean the mess.
This goes well if the plate is still warm.
Is the plate hot, you could burn yourself. Use protective cloating and safety goggles.
Is the plate too cold, the black coating is as hard as glass and hard to remove.


Stroopwafels – Do you sell stroopwafels?
Yes we sell our premium stroopwafels worldwide.
Transport and shipping of stroopwafels is allways at risk of the customer.
For warm countries we advise cooled or frozen transport.

I want to make stroopwafels myselve. Can you help me ?
Yes. we can help you with the recipes, equipment, and training.

Visit our stroopwafelacademy or buy our E-book: All the sectrets of the stroopwafel.

Can you teach me how to make stroop ?
Making stroop for stroopwafels is difficult. In our stroopwafelacademy we teach our students how to make stroop.


Crepes & pancakes

What is the difference between a French Crêpe and a pancake?

A crêpe is often sold as a snack, a pancake is used as a meal.
An American pancake is often used for breakfast.

Crêpes are often topped with sweets like Nutella or strawberry`s and whipped cream.

In the Netherlands we have pancake restaurants who serve sweet and savoury pancakes as a meal. These pancakes are 30 cm of diameter, often topped with apple, chesse and or bacon.
Our Easy-pancake system is perfect for making Dutch pancakes.


Waffles – under construction



Storage and dangers of baking mixes

Problems with insects?
Did you ever heard about Wheat weevils ??
You dont want to find them in your bakingmix. READ MORE

How to prevent Wheat weevils
Keep your mix out of direct sunlight, try to store it as cold as possible.
at least below 25 degrees C

HELP – i have found some wheat weevils in my mix.  What can i do ?
You have two options now.
Dispose your mix directly, far away from your warehouse.
Clean it thouroughly a couple of days.

Or if your country has no food health code,
you can place the infested bags in a freezer as cold as possible.
Leave the mix here for 24 hours.
Siff the mix, untill it is clean.


Storage of pre made batter

I have made too much batter, can i store it in the fridge till tomorrow ?

Our baking mixes are designed for 1 purpose only,
and that is the best in customer experience possible.
This is where your profit is.

According to the Dutch food & health administration
you can keep the batter outside the fridge for maximum 1 hour.

This is for batter for Pancakes waffles poffertjes and Crepes.

Cover the bucket of the batter with a lid or a cloth.

Cold storage
Store the battter for max. 24 hrs in a fridge with maximum 7 degrees.

We advise to use the batter within 3 hours after preparation
or the function of the bakingpowder and or yeast will detariorate.


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Shipment & transport

I want to buy a baking mix from vandeMeester.com

Up to 25 kg weight we can send it out by post in a box – in Europe.
If you want 50 kg, it will be 2 boxes.
The cost for a box up to 25 kg in Europe is around € 24,-

Pallets
A pallet can have up to 1000 kg.

AU Austria 176,00  3 – 4 days
BG Bulgaria 160,00 5 – 7 days
CH Swiss 160,00 3 – 4 days
CZ Czechoslovakia 159,00 3 days
DE Germany 120,00 2 – 4 days
DE-R Germany Ruhr 85,00 2 – 3 days
DK Denmark 175,00 2 – 4 days
EE Estonia 160,00 3 – 5 days
ES Spain 225,00 3 – 4 days
FI Finland 225,00 3 – 5 days
FR-N France north 122,00 2 – 3 days
FR-Z France south 180,00 2 – 4 days
GB United Kingdom 160,00 5 – 7 days
HR Croatia 160,00 4 – 5 days
HU Hungary 160,00 3 – 4 days
IE Ireland 225,00 3 – 5 days
IT-N Italy north 170,00 3 – 4 days
IT-S Italy south 225,00 3 -5 days
LT Lithuania 160,00 4 – 5 days
LV Latvia 160,00 4 – 5 days
NO Norway 225,00 4 – 6 days
PL Poland 160,00 3 – 4 days
PT Portugal 225,00 4 – 6 days
RO Romania 160,00 5 – 7 days
SE-N Sweden north 225,00 3 – 5 days
SE-S Sweden south 175,00 3 – 4 days
SL Slovenia 160,00 3 – 4 days
SK Slovakia 160,00 3 – 4 days

Ex fuel surcharges and toll road.
Additional costs:
Packing & handling from 15 to 25 Euro for each pallet
Export documents for outside Europe: on request.
* Prices can change without notification.



Pallet info.
We have several kinds of pallets, mini pallet, Euro pallet and block pallet.

A mini pallet is small, 80 x 60 cm and can have up to 300 kg of our mix(es)
a mini pallet is often used for shipments by air.

A Euro pallet, 120 x 80 cm
Can have up to 800 or sometimes even 1000 kg of our bakingmixes.
but this depends on the packaging. e.g. with 1 kg bags in a box,
the maximum is only 400 kg on the Euro pallet, to prevent the bottem boxes to collapse.
An euro pallet is mostly used for transport by truck.


Do you sell in Europe ?
Yes we sell worldwide by post, by truck by sea container or by airplane.
Sometimes by train.

Do you sell outside Europe ?
Yes we sell to Asia, America, Africa and…. even Antartica.

Do you give warranty on your equipment ?
Yes. The standard warranty is 1 year.


Pricing
Our prices are ex VAT, shipping and import duties.
For pallet shipments, we have small additional cost for packing.
Insurance – For only € 9,- your shipment is fully insured.

Can you sell at 0 % VAT ?
Yes, in Europe we can sell at 0% VAT IF;
we have a valid VAT number that we can check at the European community website.
Deliveries outside Europe we have to add 21 % VAT for non food like machines
or 9% VAT for food like stroopwafels or baking mixes.

You can get this VAT back in your own country
depending on the country.

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Is your answer not on this list ?
Please contact us at info@vandemeester.com
Welovetohelpyou.

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